Responsible AI and AI literacy training for NZ teams
Responsible AI and AI literacy training helps NZ staff follow workplace policy, choose safe inputs and check AI answers. Practise identifying unsupported claims and escalating mistakes using fictional records. thecolab.ai runs a half-day on-site or remotely. Team workshops start from $4,000 + GST for up to 10 people. Training does not certify legal compliance.
See ChatGPT training NZ, ChatGPT courses NZ and ChatGPT workshops NZ.
Practise safe inputs, source checks and decisions under your AI policy. Staff learn when to use an approved tool, ask a reviewer or stop and report a problem.
How much does ChatGPT training cost in NZ?
Team workshops start from $4,000 + GST for up to 10 people, with $200 + GST per extra person. Public sessions start from $399 + GST per person; the schedule is coming soon.
How do I choose ChatGPT training for a NZ business?
Start with the work your staff do, their current experience and the accounts they can use. Compare course topics and outcomes, then choose on-site or remote delivery. Use cleared examples and decide who will check the work.
Last updated .
- Level
- IntroductoryHalf-day workshop
- Delivery
- On-site or remoteanywhere in New Zealand
- Length
- Half a dayagreed with you first
- Topics
- 6adapted to your team
Who needs responsible AI and AI literacy training?
Staff who use or are about to use generative AI, plus the manager who owns the workplace policy. Suitable for mixed teams with different tools and experience. Privacy officers and team leaders can join to connect the exercises to existing approval and incident processes.
This session turns a workplace AI policy into decisions staff can practise. We use fictional customer records, an unreliable answer and a suspicious instruction inside a document. The group decides what to supply, what to check and when to ask a person before proceeding.
Participants work through normal use and mistakes. A drafted response contains a fact the source never stated; an apparently anonymous brief still identifies someone; an imported document asks for an unrelated action. Staff record how they would recognise each issue and where they would take it.
Training helps people follow an agreed process. It does not establish legal compliance or replace privacy assessment, legal advice or organisation-wide governance. If you have no policy yet, the group drafts questions for the person responsible for approving one.
Before you start: No technical experience is needed. Bring your approved-tool list and AI policy if available. The exercises can use supplied examples; an active AI account is useful but is not essential for the policy and review discussions.
What safe-use decisions will staff practise?
- Understand what an AI answer is and how it can failCompare a source passage with a plausible but incorrect summary. Identify the unsupported detail. Discuss where a draft is useful and why fluent wording does not demonstrate accuracy, permission or fairness.
- Choose safe inputs under your policySort fictional examples into material staff can use, material needing approval and material that should stay out. Remove identifiers from a brief and test whether the remaining facts reveal a person. Ask the policy owner to resolve ambiguous cases.
- Check sources, figures and omissionsTrace each claim in a sample answer back to the supplied document. Recalculate a sample total outside the chat. Check missing exceptions and mark uncertain statements for a reviewer. Record the source and the correction beside the draft.
- Handle unfair or high-risk recommendationsReview a fictional recommendation that makes an unsupported assumption about a customer. Decide which criteria are relevant and which decisions require a qualified person. Rewrite the task as a draft for human review and record where AI should not be used.
- Recognise instructions hidden in external contentRead a sample document containing a request to reveal information unrelated to the task. Discuss the difference between evidence and an instruction the staff member authorised. Practise stopping, preserving the draft and checking tool permissions with an administrator.
- Escalate a mistake and agree the next stepWork through a fictional accidental upload. Stop the task, record what happened and use your existing internal incident route. Keep the exercise offline. Assign an owner to unresolved policy questions and write a short checklist for the next approved task.
We adjust the content to your team, and use your own documents and tasks for the exercises.
How does NZ privacy guidance affect our exercises?
The Privacy Commissioner's AI guidance explains that privacy obligations apply when organisations use AI. We use its guidance to frame questions about collection, purpose, access and accuracy. Staff practise recognising a privacy question and referring it to the person responsible for assessment.
How do we turn an acceptable-use policy into daily decisions?
Give staff example tasks and ask which policy clause permits the input and who approves the output. A rule that no one can apply needs clarification from its owner. Staff record the unresolved question instead of inventing an exception during training.
How do we arrange team training and a wider rollout?
Book an on-site session anywhere in New Zealand or a live remote session for your team. Public workshop dates are coming soon. For a wider workspace setup and adoption programme, follow this session with the business rollout course. Existing online introductions remain separate self-paced learning.
What does this training cost?
Team training
From $4,000 + GST for up to 10 people
+$200 + GST per extra person. Private training for your staff, with your own work as the exercises.
EnquirePublic workshops
From $399 + GST per person
Schedule coming soon. Register interest and we email you when a day is set near you.
Register interestPrices are in New Zealand dollars and exclude GST.
Who does this kind of work
63.6% of employed New Zealanders, about 1,669,000 people, work in the desk-based occupation groups (in bold) where ChatGPT helps most. Each town page shows the local share, so you can choose the size of a local rollout.
Employed New Zealanders by occupation group, 2023
| Occupation group | Chart | Share |
|---|---|---|
| Managers | 18.3% | |
| Professionals | 26.8% | |
| Technicians and trades workers | 12.5% | |
| Community and personal service workers | 9.0% | |
| Clerical and administrative workers | 10.8% | |
| Sales workers | 7.8% | |
| Machinery operators and drivers | 5.9% | |
| Labourers | 9.0% |
Office, management and sales means four occupation groups: managers, professionals, admin and clerical staff, and sales. These are roles where AI assistance is most applicable. This broad proxy does not measure adoption or predict job change.
Source: Stats NZ, 2023 Census, usually resident employed people; ILO, Generative AI and jobs: a refined global index of occupational exposure (2025).
Other courses
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2Practical
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A full day that takes real jobs from first draft to checked result, with data analysis, Projects and a first reusable skill.
3Organisation
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Set up a ChatGPT workspace properly: plan choice, admin settings, an AI use policy, shared skills and Projects, and support that keeps people using it.
4Advanced
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For power users and technical leads: skills, plugins, Projects, ChatGPT Work, connected apps, data analysis and workspace agents.
Industries this course suits
Guides
- AI courses NZ: free learning and paid training
- AI privacy impact assessment worksheet for NZ teams
- An AI rollout pilot workflow for NZ teams
- ChatGPT for NZ accountants and bookkeepers
- ChatGPT for teachers in New Zealand
- ChatGPT Free in NZ: official service and free training
- Write a ChatGPT use policy for your NZ small business
Available in every region, for example Auckland, Canterbury and Wellington. See all locations.
Questions about this course
What do NZ staff need to learn before using AI safely at work?
Staff need to know which tools are approved, what information they may supply and who checks the result. They should practise finding unsupported claims and recognising when a task needs specialist judgment. This session also teaches the internal route for asking questions and reporting a mistake.
Is an AI workshop enough to make a NZ business legally compliant?
No. A workshop develops staff practice. Your organisation still needs appropriate privacy assessment, approved tools, security controls and processes for its work. Seek qualified advice for legal requirements. This course does not certify compliance or authorise staff to use information outside your policy.
Which AI governance certification is the best?
Choose a qualification according to the role you need to perform and its assessment requirements. Check the awarding organisation directly. This workshop is practical staff training, without vendor accreditation or AI-governance certification. It can help a team practise an existing policy while managers arrange broader governance work.
How to become an AI governance professional?
That role involves understanding organisational risk, privacy, procurement, security and accountability. This session introduces staff-level use decisions. A professional pathway needs further study and relevant practice; discuss the role requirements with your employer or the organisation offering the qualification.
Is there a free course on AI governance?
Free introductory learning can help staff understand AI and checking. Our free ChatGPT introduction is a starting point for tool use. Read the Privacy Commissioner's AI guidance alongside it. This facilitated workshop adds policy decisions and an escalation exercise; it is a separate paid training offer.
Can AI be used to help with taxes?
Use an approved tool for low-risk drafting or explaining material you can verify. A qualified person remains responsible for interpreting tax rules and reviewing advice or a return. Keep real taxpayer information out of training examples and use the accounting guide for a bounded checking exercise.
A note from Adam
I've watched hundreds of people at our meetups go from "I'm not technical enough" to building something useful in an afternoon. Knowing where to start helps. So does having someone in the room who's done it.
That's what this course is. We work on your real tasks, with your own data, and we're straight with you about where ChatGPT helps and where it doesn't.
Pick something small. Build it. Show someone.
Adam Holt, co-founder, thecolab.ai · New Zealand's first Claude Ambassador
Ask about Responsible AI and AI literacy training for NZ teams
- Send us a few linesHow many people, where you are, and the jobs that eat your week.
- We reply with a planA suggested session and format, plus what to bring: real quotes, emails and questions.
- Your team does the workAt your place or over video. They finish with ChatGPT doing real tasks, not demos.
- In person
- Remote
- Half-day workshop
- Full-day workshop
- Team rollout
Independent training by thecolab.ai. Not affiliated with OpenAI.
Enquire
Tell us about your team. We reply by email with a suggested course and format.