WEBVTT

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Think about the next email you need to write.

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ChatGPT can help you get a clear first draft,

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fast.

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In this course, every example is invented.

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You'll learn how to ask... and then how to check.

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Before you open a chat, write down what the task is for.

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A short reminder email is a great place to start,

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because you can check every detail against a few notes.

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Open ChatGPT in your browser, and use the account your

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business approves. If you have a work workspace,

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check that you're actually in it.

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Keep real client and staff details out of practice chats.

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In our invented office, the notes just say a visitor needs

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an appointment reminder.

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The name and the time stay as placeholders.

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Now, plans. Free is enough for this course's core

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exercises. Go, Plus and Pro are personal paid plans.

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Business is a managed team workspace,

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and Enterprise adds more advanced organisation controls.

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Choose by need, and check the current plan page.

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Jot down a quick account checklist:

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the service, the workspace you'll use,

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and who can answer your questions.

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Not sure you have permission?

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Pause the real task, and keep practising with the invented

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one.

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On a personal account, open Settings,

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then Data controls, and review Improve the model for

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everyone.

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Turning it off stops new conversations being used for

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training. It doesn't delete your chat history,

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and it doesn't make confidential information okay to

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upload.

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One catch. If you give thumbs up or thumbs down feedback,

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that conversation may still be used for training,

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even after you opt out.

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Review Memory under Personalization too.

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For practice, try a Temporary chat,

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and choose Unpersonalized if it's offered.

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Temporary doesn't mean instant deletion.

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Then write the prompt.

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Give only the details the draft needs.

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Ask for a subject line and a short message,

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and keep missing details in square brackets.

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Don't ask it to guess what a client meant.

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Read the result beside your notes.

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Look for an added attachment, a new deadline,

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or a claim that something's already agreed.

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A warmer tone only helps if the meaning stays the same.

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Now try the reception notice in the next lesson.

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Check the times, and watch for added promises.

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Keep a note of what you changed, so you can explain the

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draft to whoever reviews it.

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The goal is a clear, checked message that you understand,

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and can stand behind.

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This is independent training from The Colab.

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We're not affiliated with, or endorsed by,

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OpenAI.